Terms and conditions

1. LEGAL STATUS
   

   These Terms and Conditions (the "Terms") are an agreement between you ("You" or "Your") and Winolot N.V., the operator of Wer Online Casino (the "Operator"). By registering for a player account, accessing or using any services provided by us (collectively referred to as the "Services"), You acknowledge that You have read, understood, and agree to be bound by these Terms.

2. REGISTRATION AND LOGIN PROCESS
   

   To use the Services, You must register an account with us. During registration, You will provide personal details, including contact information. Once Your account is activated, You may access the Services using Your username and password. If we request additional documentation or verification during the registration process, this is in accordance with our Know-Your-Customer (KYC) policies.

3. GAMES AND SOFTWARE PROVIDERS
   

   The Operator offers a variety of games for You to enjoy, provided by leading software developers such as NetEnt, Pragmatic Play, Evolution Gaming, Nolimit City, Microgaming, and others listed in Section 4 of this Agreement. These terms apply equally whether or not these third-party providers are explicitly stated.

4. BONUSES AND PROMOTIONS
   

   The Operator offers various bonuses and promotions to its players as a reward for their loyalty and participation ("Bonuses"). Bonuses may be granted by the Operator without any deposit requirement from You (a "No Deposit Bonus"), but they often come with certain restrictions or requirements before being redeemable. When participating in Promotions, We reserve the right to set conditions on how such offers are redeemed.

5. VIP AND/OR LOYALTY PROGRAM
   

   To become a member of our loyalty program ("VIP Program"), You must earn points based on Your wagers and bets. The Operator reserves the right to modify the number of points awarded per bet or wager, as well as any rewards offered for achieving specific milestones.

6. PAYMENT METHODS AND BANKING TERMS
   

   You are able to deposit funds using Interac, Visa (for amounts between CAD 20 and CAD 5,000), Bitcoin, Ethereum, and other methods listed in Section 7 of this Agreement. Withdrawals will be processed within 1-3 business days for eligible players.

7. KEY TERMS AND CONDITIONS
   

   These Terms apply to all interactions with us regarding the Services, including any disputes or claims arising from their use. If there is a conflict between these Terms and another set of rules provided by us (e.g., bonus terms), this Agreement will prevail in case of discrepancy.

8. SECURITY AND FAIR PLAY
   

   The Operator utilizes 256-bit SSL encryption to secure all transactions within the website, as well as Cloudflare for added protection against malicious activities. The games we offer are certified as fair and random through our internal policies and audits by various reputable testing agencies.

9. RESPONSIBLE GAMBLING FEATURES
   

   We have implemented measures to promote responsible gaming practices among our players, including:

   • Deposit limits (daily limit of CAD 10,000),
   • time-outs for temporarily stopping gameplay,
   • self-exclusion to preclude access to the account indefinitely or until Your wishes otherwise.
10. CUSTOMER SUPPORT
    

    The Operator is available twenty-four hours a day through our Support Chat Service for questions regarding gameplay, payments, account management, or other issues related to the services offered by us.

11. ADVANTAGES AND DISADVANTAGES
    

    By registering an account with us, You understand that there may be both benefits (such as the variety of games and rewards) and disadvantages associated with our casino operations (e.g., some players have expressed concerns about safety).

12. GENERAL CASINO INFORMATION
    

    The Operator is licensed in Curaçao by Winolot N.V. This License Number: 365/JAZ issued to Winolot N.V.

In addition, we may restrict any withdrawal from an inactive player's account.

By continuing to use the Services after reading these Terms, you agree that your account may be restricted or terminated if we discover any breaches of this Agreement by You, and you also acknowledge our right to amend them from time to time without prior notice.